Tell You Why You Choose Sinotruk Brand Truck Through 4 Points

1. Purpose of Truck Quality Assurance

According to the management of our truck brand sales implementation procedures, quality assurance aims to further improve product assurance, realize brand management and service, improve service network construction, and maximize customer value.

2. Warranty scope

The warranty applies to trucks manufactured by China National Heavy Duty Truck Group and its subsidiaries.

3. The content and regulations of the

  • 3.1 The quality warranty period is 6 months from the date when the contract goods are put into storage at the factory or the mileage is 30,000 kilometers, whichever comes first. Only the three major parts of the engine, drive axle and gearbox are guaranteed.
  • 3.2 The warranty policy is only applicable to those users who strive to use the vehicle according to the Sinotruk operation manual, otherwise the warranty right will be deemed to be automatically waived.
  • 3.3 China National Heavy Duty Truck Group will not provide warranty service for any losses caused by severe overloading of the truck or accidents caused by forced operation.
  • 3.4 Normally worn parts:
  • Oil filter, fuel filter, air filter, brake shoe friction plate, clutch disc, fan belt, wiper blade, light bulb, fuse, lubricating oil, grease, coolant, battery fluid, fuel, tire, etc.
  • 3.5 If the mileage cannot be determined due to odometer or control system failure, the cumulative calculation is as follows: Actual mileage: From the date of purchase, road transport vehicles are calculated as 400 kilometers per day, and other vehicles are calculated as 200 kilometers per day.
  • 3.6 Users of the series of vehicles produced by Sinotruk that have reached the range of 2000-4000 kilometers must be maintained at the first time. After the first repair, the vehicles must be maintained every 10,000 kilometers in time (about 5,000 kilometers for off-road use vehicles). Failure due to lack of maintenance will not be guaranteed.
  • 3.7 When welding auto parts, the power supply (battery cable) must be cut off. Otherwise, damage to all electrical appliances will not be guaranteed.

4. Our truck warranty

  • 4.1 For Sinotruk tractor series or other road truck series including HOWO, HOWO A7, HOHAN, Hejia, Golden Prince, etc., the warranty period is one year or 100,000 kilometers, whichever comes first.
  • 4.2 For dump trucks or other off-highway trucks including HOWO A7, Hohan, Golden Prince, etc., the warranty period is half a year or 30,000 kilometers, whichever comes first.

During the warranty period, the seller is only responsible for replacement of damaged parts. Not responsible for other related expenses (such as working hours, lost work expenses, costs incurred by accessories overseas, other expanded losses, etc.)

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